This role is an integral part of the Lamb Weston HR function, focused on LMS administration and instructional design for the Talent and Organization Development Center of Expertise which includes Talent Acquisition, DEI, Learning and Development, Change Management, Talent Management and Team Member Engagement. Job Description Responsible for supporting the Manager of Talent and Learning Management Systems with instructional design, LMS support, documenting, pulling data and creating reports focused on these needs. Partner with subject matter experts to design and develop engaging and effective e-learning courses and support the Learning and Development team with the deployment and follow-up of Instructor-led courses, E-learning, and hybrid courses. Use business acumen with the ability to answer important organizational questions and identify underlying themes and patterns that can aid in decision-making and drive future organizational policy and strategic direction. Collaborate with the business to analyze and understand learning needs. Work with subject matter experts to design and develop instructional materials, including e-learning courses, training modules, and multimedia content. Utilize instructional design principles to create engaging and effective learning experiences. Incorporate adult learning theories and best practices in instructional design. Select appropriate instructional technologies and tools to enhance learning outcomes. Stay updated on industry trends and advancements in instructional design. Ensure alignment of instructional materials with learning objectives and organizational goals. Work closely with stakeholders to gather feedback and make continuous improvements. Manage projects, timelines, and resources effectively to meet deadlines. Compile HR data and metrics from various sources, including Human Resource Information Systems (HRIS), using both reactive and predictive analysis. Efficiently carry out data preparation/data modeling necessary for visualization purposes and present findings to the Talent and Organizational Effectiveness COE and the HR Service Center. Effectively manage case management queue for end-user report requests. Contribute to system decision-making, scoping, and arranging HR system projects supporting the overall HR strategy. Perform data manipulation, modeling, and visualization. Provide an exemplary customer-centric experience resulting in the highest level of customer satisfaction. Manage time-sensitive material and version control to ensure documents are in place and timely. Using HR metrics and reporting in daily work. Basic & Preferred Qualifications Hands-on experience in visualization/business intelligence skills. Excellent customer service, interpersonal, and conflict management skills. Calm, composed demeanor to deal with multiple and, at times, conflicting priorities. Demonstrated empathy and care with an open, customer-centric mindset when resolving customers' inquiries. Critical thinker and problem solver with a professional ‘can do it’ attitude. Effective communication, problem-solving, and analytical skills. Ability to work independently with strong time management and organization skills and the ability to thrive, and work with others in a team-based, environment. Consistently show a sense of urgency in performing duties with the ability to balance multiple priorities and constantly changing workloads. Ability to keep the highest standards of accuracy, precision, discretion, and confidentiality with strong ethical values. Qualifications Bachelor's Degree in Human Resources or Business Experience with learning management system (LMS) administration, preferably within a Human Capital Management (HCM) system. Experience in instructional design, preferably in a corporate setting. Experience in using instructional design software, e-learning authoring tools, multimedia development, and implementing a cloud-based LMS systems required. Previous experience with HR management systems required; experience with Workday preferred. An excellent understanding of HR functions within a mid - large sized organization. Ability to provide insights into data and reports and bring the information to life. Strong analytical and problem-solving skills. Detail-oriented with a focus on quality and continuous improvement. Experience of presenting data and reports to stakeholders would be advantageous. Excellent communication and collaboration abilities. Proficiency in Microsoft products. Ability to adapt to evolving technologies and methodologies in the field. Fluency required in English. Ability to travel up to 10%.